Payment Policy

Store prices and checkout totals are presented in Canadian dollars (CAD). Available payment choices appear at checkout and are handled through the store's payment providers.

Authorization and billing

An order enters processing after successful payment authorization. A bank or provider may decline a payment, request verification, or place a temporary authorization hold. Enter accurate billing information and ask the card issuer about an unexplained decline or pending hold.

Payment security

Do not send full card numbers, security codes or passwords through ordinary email. Payment providers process sensitive payment credentials under their own security controls; our store uses the resulting transaction information for order fulfilment and support.

Refunds

An approved refund is processed or initiated to the original payment method within 10 days. The bank or provider may take additional time to display it. For assistance, use Contact Us.